We currently ship ONLY within the United States. Weather permitting, tubers will ship immediately upon purchase.

Please read our Tuber Shop Policies in full prior to shopping our sale! Failure to adhere to the shop policies may result in a canceled order - so please be familiar before you shop.

COMBINING/CHANGING ORDERS: Once an order is placed, we cannot add or subtract items. If you want any additional items not included in your original order, please place a new order. We are unable to combine shipping to reduce charges on separately placed orders.

CART: An item placed in your cart does not mean that item is reserved. Your order is only confirmed once you checkout and receive an order confirmation number and email.

SATISFACTION GUARANTEE: We are grateful for your support, and want you to be happy with your order. We guarantee that our tubers are true to variety and will arrive with at least one viable eye. Our tubers are stored in a quality-controlled environment. Just like people, some may take longer to wake up! Some eyes may be sprouted already, and some may need a little bit more time to wake up from their winter slumber. Upon receiving your order please open and inspect your tubers immediately and report any concerns via email to: sarah@neverlandgarden.com within 7 days. We cannot be held responsible for improper storage, weather, growing conditions, pest damage, plant performance, or negligence. 

SHIPPING: Dahlia tubers will be shipped via USPS flat rate boxes to the United States only. You will receive a notification when the label is printed with a tracking number. We are unable to guarantee an arrival time due to USPS delays. The cost of shipping is outlined below: 

1-4 tubers: $11.00

5-49 tubers: $19.30

50+ tubers: $26.00

LOCAL PICKUP: Email us after placing your order if you live locally and want to pick up your tubers in person. We'll communicate pickup instructions via email. Shipping charges will be refunded at the time your order is picked up. 

PAYMENT: We accept most major credit cards, Apple Pay, and Shop Pay.

LIMIT OF LIABILITY: As mentioned above, the buyer assumes all risk when buying tubers. Once the tuber is past the 7-day mark and/or placed in the ground, Neverland Garden & Flower Farm cannot be held responsible for outside factors that contribute to the health and vigor of the plant. Neverland Garden & Flower Farm is not required to issue a refund, and is not liable for any monetary value beyond the value of the purchased tubers. Buyers buy at their own risk knowing and understanding this information.